Oracle CX Lead

About the role

The CX Oracle Apps Lead will provide day-to-day solution leadership and coordination for Oracle CX initiatives, guiding requirements, solution design, development, testing, issue resolution, and release activities. The individual will be expected to lead through expertise and influence, helping teams move work forward while ensuring solutions remain aligned with established CX architecture, standards, and product direction.

What you'll do

• Provide functional and technical leadership in the design and implementation of Oracle CX solutions, working within established CX architecture, standards
• Partner with the CX Product Manager – Oracle Apps and other CX SMEs to evaluate business requirements and develop scalable
• Facilitate requirements and solution discussions with business stakeholders, analysts, developers, architects
• Translate business requirements into clear functional requirements, solution designs, user stories, acceptance criteria, and implementation guidance for delivery teams
• Provide day-to-day guidance to AMS and delivery resources working on Oracle CX enhancements, defects, and project requirements

What you need

• 5–9 yrs of experience
• Oracle Fusion
• Sales
• Problem solving
• Any graduate

Good to have

• Microsoft Dynamics
• ERP