Senior Associate Band A2 Inbound- Voice Customer Service

About the role

Evaluate available documents & proofs to determine who to pursuer . Issue demands to TPC, follow up on demands over call & emails, send to collections if adverse is uninsured. Analyze liability issues with claims to determine if there is evidence to pursue recovery from the third party Evaluate facts and evidence, liability, amount of damage and other factors

What you'll do

• Evaluate available documents & proofs to determine who to pursuer . Issue demands to TPC, follow up on demands over call & emails
• Analyze liability issues with claims to determine if there is evidence to pursue recovery from the third party
• Evaluate facts and evidence, liability, amount of damage and other factors
• Communicate subrogation needs and investigation strategies to frontline adjusters
• Collect and upload supporting documentation for subrogation

What you need

• 1.5–2 yrs of experience
• Customer service
• Voice process
• Arbitration
• Any graduate