Partner Success Manager

About the role

What you will do Develop and manage role-based partner enablement, onboarding, certification, product training, and ongoing knowledge programs. Align Kinaxis and partner stakeholders on priorities, responsibilities, investments, and execution. Represent partner needs internally while balancing customer outcomes and Kinaxis business priorities.

What you'll do

• Develop and manage role-based partner enablement, onboarding, certification, product training, and ongoing knowledge programs
• Assess partner capabilities, identify readiness gaps, and drive remediation plans with clear milestones and ownership
• Drive adoption of approved tools, processes, programs, and new product/solution launches
• Establish and improve partner delivery readiness and standards to ensure consistent implementation quality and customer outcomes
• Manage partner operations, governance, business reviews, pipeline cadence, scorecards, records, approvals, and action tracking

What you need

• 5–9 yrs of experience
• CRM
• Sales
• Channel sales
• Go-to-market
• Customer success
• Communication
• Class 12