Sales Development Representative - US Hours Alignment

About the role

The SDR will play a key role in generating qualified leads, setting up discovery calls, and supporting the sales pipeline through outbound prospecting. This individual will work closely with the sales and marketing teams to execute targeted outreach strategies and nurture relationships with prospective clients in the contact center, CCaaS, CRM, and secure digital payments space.

What you'll do

• Collaborate with the marketing team to follow up on inbound leads and execute outbound campaigns aligned with target buyer personas
• Conduct research on prospective customers and key stakeholders to tailor outreach and messaging
• Maintain a high volume of daily activities including cold calls, emails, and social touches, while meeting weekly KPIs for outreach and meetings set
• Use discovery techniques to qualify prospects against criteria such as need, budget, timing, and authority
• Manage all lead and prospect data within HubSpot CRM, ensuring accurate and up-to-date records of all interactions

What you need

• 2–5 yrs of experience
• Sales
• CRM
• Lead generation
• Salesforce
• Cold calling
• Communication
• Any graduate