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Service Head – After Sales

DriveX Mobility·Bengaluru

Pay not stated15–20 yrsFull-time
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About the role

We are seeking an experienced Service Head with a strong background in after-sales service operations within the automobile industry. The ideal candidate will lead service operations, enhance customer experience, and ensure high-quality service delivery. This is a strategic leadership role responsible

What you'll do

  • Service Operations & Customer Experience
  • Oversee after-sales service operations
  • For multi-branded vehicles, ensuring high levels of customer satisfaction
  • Develop and implement strategies to
  • Improve service quality, Turnaround Time (TAT), and first-time fix rate

What you need

  • 15–20 yrs of experience
  • Sales
  • Customer service
  • Performance management
  • Communication
  • B.Tech or B.E.

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