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Sr. Associate - Sales & Retention

Sutherland·Mumbai

Pay not stated1–5 yrsFull-time

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About the role

This role combines C ustomer S upport and I nbound S ales . You will help customers solve issues, answer questions, and recommend the right solutions to meet their needs. You will support users of the largest creative software platform in the world , helping them get the most out of their tools while delivering a great customer experience, while helping grow revenue .

What you'll do

  • Customer Profiling & Drive Experience: Identify potential customers in real time
  • Answer questions and solve issues with the creative software products
  • Provide friendly and empathetic support
  • Aim to resolve customer needs during the first interaction
  • Product Demonstrations & Expertise: Deliver solution-focused demos, stay updated on creative software offerings

What you need

  • 1–5 yrs of experience
  • Sales
  • Communication
  • Diploma or Class 12

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