Technical Account Manager

About the role

NeuralMesh by WEKA sets the standard for agentic AI data infrastructure with a cloud and AI-native software solution that can be deployed anywhere. It transforms legacy data silos into data pipelines that dramatically increase GPU utilization and make AI model training and inference, machine learning, and other compute-intensive workloads run faster, work more efficiently, and consume less energy.

What you'll do

• Working closely and collaboratively within our customers’ organizations, the TAM will understand the customer's business requirements, mission, objectives
• This individual interacts from Staff to Executive level teams and needs to be an excellent written and verbal communicator to both technical and non-technical audiences
• Establish customer cadence and proactive engagement to align their needs including, but not limited to technical and business reviews, upgrade/release planning
• Identify and address customers' critical technical issues and non-technical issues, and coordinate necessary technical activities
• Monitor customer open cases during business hours

What you need

• 10–18 yrs of experience
• Machine learning
• AWS
• GCP
• Linux
• Azure
• Sales
• Any graduate

Good to have

• ETL