IT Lead
Weekday AI·Gwalior, Madhya Pradesh
- Can I apply
- Needs Diploma · 12–22 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · yesterday
- How to apply
- On Weekday AI's site: short form, ~5 min
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About the role
As a Technical Support Associate, you will play a crucial role in assisting customers with technical issues related to our products and services. Your responsibilities will include troubleshooting problems, providing effective solutions, and ensuring a high level of customer satisfaction. This position is well-suited for entry-level candidates or recent graduates eager to gain valuable experience in the technical support field.
What you'll do
- Assist customers with technical issues via phone and chat
- Troubleshoot and resolve product-related problems
- Document customer interactions and solutions
- Collaborate with technical teams for issue resolution
What you need
- Open to freshers
- Troubleshooting
- Any graduate
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