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Technical Support Engineer

Workers Town·Durgapur, West Bengal

Pay not stated3–7 yrsFull-timeHybrid

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About the role

As a Technical Support Engineer, you will play a crucial role in troubleshooting hardware and software issues while providing exceptional support to users through various channels including phone, email, and in-person interactions. Your expertise will ensure the smooth operation of IT systems, contributing to overall efficiency and productivity.

What you'll do

  • Troubleshoot hardware and software issues
  • Provide technical assistance to users
  • Maintain and upgrade IT systems
  • Document support processes and solutions

What you need

  • 3–7 yrs of experience
  • Troubleshooting
  • Hardware
  • B.Sc or B.Tech or B.E. or BCA

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