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Telecaller-Navi Mumbai

Finova Capital·Navi Mumbai, Mumbai

Pay not statedJunior levelFull-time
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About the role

The Telecaller is responsible for handling inbound and outbound calls for the hospital, assisting patients with appointments, providing information about services, and ensuring a smooth patient communication experience.

What you'll do

  • Handle inbound and outbound calls professionally and courteously
  • Schedule, confirm, and reschedule patient appointments
  • Provide accurate information about hospital services, doctors, departments, and timings
  • Follow up with patients for appointments, feedback, and reports
  • Maintain and update patient records in the system

What you need

  • Voice process
  • Communication
  • Any graduate

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