IN-Business Pro

About the role

We bring our expertise to help people do what they love, delivering an only-at-Apple experience. As a Business Pro, you’re part of a team that’s passionate about helping businesses succeed. The Business Pro develops and grows relationships with high-potential business customers, and builds loyalty by maintaining those relationships.

What you'll do

• Serve as the go-to expert on business solutions, and mentor the team on business customer needs and solutions
• Collaborate in business sessions, briefings, workshops and events by identifying and recommending unique offerings to fit customers’ business needs
• Maintain process mastery of all Retail Business programmes and offerings to guarantee compliance with policies and procedures
• Perform other tasks as needed, including but not limited to providing customer service and support in your line of business
• Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn

What you need

• Sales
• CRM
• Customer service
• Any graduate

Good to have

• Negotiation