Technical Account Management

Datacultr Fintech·India

Pay not stated4–7 yrsFull-time

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About the role

We are seeking an experienced Technical Account or Post Sales Technical Management professionals with a strong background in SaaS and Financial Services, capable of blending technical expertise with commercial acumen. The ideal candidate will manage key banking and fintech clients, drive account expansion, resolve complex technical challenges, and identify growth opportunities through consultative engagement.

What you'll do

Client Success & Relationship Management
Serve as the primary technical and business point of contact for key clients, building deep partnerships with CXOs, business heads, and IT stakeholders
Proactively monitor customer health, adoption trends, and satisfaction to ensure retention and long-term success
Account Growth & Sales Enablement
Own commercial expansion within assigned accounts, identifying upsell, crosssell, and renewal opportunities aligned with customer needs